The used car market is twice the size of the new car market. And since vehicles age and have a limited life span, people (and businesses) will always need new cars. Because of this, the […]

When a consumer puts their car up for sale, they have at least one or two prices in mind. One would be what they’d like to receive for the vehicle. Another would be the lowest […]

Any business that operates with customer appointments knows that the logistics of booking, confirming, and managing appointments present a number of huge challenges. People forget, they don’t show, they’re late, or they have to reschedule […]

One of the most important, yet overlooked, metrics in a used vehicle operation and key to managing the pre-owned inventory effectively is maintaining an efficient time-to-line metric. Time-to-Line is the concept that refers to how […]

One of the most avoidable hidden expenses in operating a pre-owned department is often overlooked by dealerships – Keys!  Informing your potential sellers and buyers about bringing their second set of keys along with their […]

People are the greatest assets in your dealership operations and Buy Centers are no exception to the rule. With personnel turnover rates exceeding 35-40% in the automotive industry as a whole, it’s imperative to identify […]