The used car market is twice the size of the new car market. And since vehicles age and have a limited life span, people…

When a consumer puts their car up for sale, they have at least one or two prices in mind. One would be what they’d…

Any business that operates with customer appointments knows that the logistics of booking, confirming, and managing appointments present a number of huge challenges. People…

One of the most important, yet overlooked, metrics in a used vehicle operation and key to managing the pre-owned inventory effectively is maintaining an…

One of the most avoidable hidden expenses in operating a pre-owned department is often overlooked by dealerships – Keys!  Informing your potential sellers and…

People are the greatest assets in your dealership operations and Buy Centers are no exception to the rule. With personnel turnover rates exceeding 35-40%…