The 2018 NADA Show in Las Vegas showcased a big change from Cox Automotive where they unveiled their “reinvented” market report, now dubbed “Used Car Market Report & Outlook.” Formerly known as the “Manheim Used Car […]
Inbound calls have long been a pain point for dealers, a problem often noted by BDC training and call tracking companies. Without a proper structure in place and adequate training and coaching, the customer experience […]
“What’s your offer?” It’s something we hear quite often at the dealership. Sellers asking dealers how much they will pay for a vehicle sight unseen. We’ve seen dealerships manage through this question in a number […]
In this edition of the VAN University Best Practices Webinar Series we welcome Special Guest Tanner Johnson who swiftly moved from the of a sales associate to acquisition manager and most recently into the position […]
